๐พ
Land & Revenue
Land records, mutation, measurement, boundaries, possession, revenue applications and related grievances.
LAND
๐๏ธ
Municipal Services
Street lights, sanitation, drainage, garbage, roads, water supply and local civic services.
MUNICIPAL
๐ก
Electricity
Billing, meter, connection, transformer, supply interruption and service complaints.
UTILITY
๐ฐ
Water Supply
Water connection, supply interruption, leakage, billing and public water-service matters.
UTILITY
๐ฅ
Gas Services
Cylinder booking, delivery, agency service, billing and related consumer complaints.
UTILITY
๐
Ration & Food Supply
Ration card, distribution, eligibility, dealer-related complaints and public distribution issues.
FOOD
๐ด
Pension Services
Old-age, widow, disability and other pension-related application and grievance categories.
SOCIAL SECURITY
๐
Education
School, college, admission, certificates, scholarship, fee and student-service complaints.
EDUCATION
๐ฐ
Scholarship
Scholarship application, verification, payment, status and related grievance information.
STUDENT
๐ฅ
Health Services
Government hospitals, public health facilities, service delays and healthcare grievances.
HEALTH
๐ท
Labour & Employment
Employment services, wages, labour grievances, worker welfare and related information.
LABOUR
๐ฑ
Agriculture
Farmer services, agriculture schemes, irrigation, crop-related issues and subsidy information.
AGRICULTURE
๐
Animal Husbandry
Veterinary services, livestock assistance, vaccination and animal welfare categories.
ANIMAL
๐
Transport
Bus services, public transport, route issues, permit and transport-service complaints.
TRANSPORT
๐
Vehicle & RTO
Driving licence, registration, vehicle documents, permits and transport-office assistance.
RTO
๐
Railway
Passenger services, booking, refund, cleanliness, facilities and railway complaint categories.
RAILWAY
โ๏ธ
Air Travel
Passenger service, baggage, refund, cancellation and airline-service complaint information.
AVIATION
๐ฎ
Postal Services
Post, parcel, delivery, tracking, savings and postal-service grievance categories.
POST
๐ฆ
Banking
Banking service complaints, transaction issues, charges, account services and grievance information.
BANKING
๐ณ
Digital Payments
UPI, card, wallet, transaction failure and digital-payment grievance information.
PAYMENTS
๐ก๏ธ
Insurance
Policy service, claim, premium, settlement and insurance grievance categories.
INSURANCE
๐ฑ
Telecom
Mobile service, billing, recharge, network, SIM and telecom-service complaints.
TELECOM
๐๏ธ
E-Commerce
Online order, delivery, refund, defective product and marketplace service complaints.
ONLINE SHOPPING
โ๏ธ
Consumer Rights
Product defects, service deficiency, refund issues, unfair practices and consumer grievance assistance.
CONSUMER
๐
RTI
RTI application drafting, information requests, appeal guidance and documentation assistance.
RTI
๐
Government Applications
General application, representation, reminder and grievance-document preparation assistance.
APPLICATION
๐ข
Public Grievances
Assistance in organizing facts and preparing formal grievance representations.
GRIEVANCE
๐ฉ
Women Assistance
Information and assistance categories concerning women-related public services and complaints.
WOMEN
๐ถ
Child Services
Child welfare, education, protection and public-service assistance categories.
CHILD
โฟ
Divyang Services
Disability certificate, welfare schemes, accessibility and public-service assistance categories.
DISABILITY
๐ด
Senior Citizen Services
Senior citizen welfare, public-service and assistance-related complaint categories.
SENIOR CITIZEN
๐
Housing
Housing schemes, public housing services, allotment and related grievance categories.
HOUSING
๐๏ธ
Construction & Development
Public construction, roads, drains, development works and infrastructure-related concerns.
DEVELOPMENT
๐ณ
Environment
Pollution, waste, public nuisance, environmental service and civic-environment complaints.
ENVIRONMENT
๐ฅ
Fire & Safety
Public safety, fire-service information and safety-related government service categories.
SAFETY
๐
Certificates & Records
Birth, death, income, domicile, caste, family and other citizen-document information.
DOCUMENTS
๐
Passport Services
Passport appointment, application, document and service-related assistance categories.
PASSPORT
๐ชช
Identity Documents
Common identity-document application and correction assistance categories.
IDENTITY
๐ช
Shop & Business Complaints
Consumer-facing shop, service provider, billing and business-service grievance categories.
BUSINESS
๐
Customer Service Complaints
Unresolved customer-service requests, repeated complaints and service-delay documentation.
CUSTOMER SERVICE
๐ป
Online Services
Online application, account, portal, document upload and digital service assistance.
DIGITAL
๐
Cyber Safety
Online fraud, account compromise, suspicious transactions and cyber-safety information.
CYBER
๐ข
Complaint Escalation
Assistance in understanding possible escalation or reminder options after an unresolved complaint.
ESCALATION
